Aspen Institute

Creating an Information Democracy

Lisa J.Servon

Cover Page

Table of Contents

Acknowledgments

Chapter 1: Introduction to the Problem

Chapter 2: The Community Technology Movement

Chapter 3: Public Support for Bridging the Gap

Chapter 4: Case Study: Austin, TX

Chapter 5: Case Study: Pittsburgh, PA

Chapter 6: Case Study: Seattle, WA

Chapter 7: Lessons Learned and Challenges Faced

Chapter 8: Policy Recommendations

Bibliography

Appendix A: Survey Instrument

Appendix B: Survey Data

Appendix C: Research Method

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