March 28, 1996

Please answer the following questions as completely and descriptively as possible. Your contributions (which are confidential) will offer further insights into the subject. There is no need for your name on this sheet. If you need extra room to answer, you can continue on the back.

1. Do you own your own home? YES NO
2. Why do/ did you want to own your own home?
3. What were the first three things you did to start the process?
4. Were there any obstacles that you faced during the process? If so, what were they?
5. What knowledge and/or services did you find/ have you found helpful in overcoming those obstacles?
6. What kinds of financial services are available in your community?
   (Banks/Non Banks) Have you ever used any of them?
7. How were you treated by your real-estate agent? Were you offered the best possible housing selection possible for your payment abilities?
   
8. Any other ideas, opinions, or comments?