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Sale and Return Policy

Orders must be prepaid by check or money order in U.S. funds drawn on a U.S. bank. Orders may also be charged to VISA or MasterCard (minimum $15 credit card order). A 20% discount applies to quantities of 5 or more of the same title on one purchase order. Institutional purchase orders are accepted. All sales are final unless book is received in damaged condition or is shipped in error. Notification of damage must be received within 30 days of invoice.

 

Bookstore returns (Booksellers only):

 

Note: New policy effective on order placed beginning May 15th, 2005

 

Books are eligible for return after 90 days but not more than 6 months from date of invoice. No more than 50% of books of any one title, on one invoice, can be returned. Multiple purchase orders issued to circumvent this policy will not be accepted.

 

Please submit written request for authorization to return prior to return of books. Books must be clean and in resalable condition. Original shrink-wrap should not be removed and only books with original shrink-wrap will be accepted. Book covers should not be soiled or have bent corners. Seal on any software included with book should be intact. Your price stickers should be removed before return and must not damage the original shrink-wrap.

 

Return package must include a copy of the original invoice or a list stating the invoice number of the purchase; the title and quantity ordered; and the list and discount prices. Shipping charges will not be refunded. All unacceptable returns will be returned to the sender at the customer's expense.

 

Bookstores and book resellers receive a 20% discount on all quantities.

 

Booksellers: Phone (732) 932-3133, ext. 555, for discount schedule.

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