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Sale and
Return Policy
Orders must be
prepaid by check or money order in U.S. funds drawn on a U.S.
bank. Orders may also be charged to VISA or MasterCard (minimum
$15 credit card order). A 20% discount applies to quantities
of 5 or more of the same title on one purchase order. Institutional
purchase orders are accepted. All sales are final unless
book is received in damaged condition or is shipped in error.
Notification of damage must be received within 30 days of
invoice.
Bookstore
returns (Booksellers only):
Note:
New policy effective on order placed beginning May 15th, 2005
Books are eligible
for return after 90 days but not more than 6 months
from date of invoice. No more than 50% of books of any one
title, on one invoice, can be returned. Multiple
purchase orders issued to circumvent this policy will not
be accepted.
Please submit
written request for authorization to return prior to return
of books. Books must be clean and in resalable condition.
Original shrink-wrap should not be removed and only
books with original shrink-wrap will be accepted.
Book covers should not be soiled or have bent corners. Seal
on any software included with book should be intact. Your
price stickers should be removed before return and must not
damage the original shrink-wrap.
Return package
must include a copy of the original invoice or a list stating
the invoice number of the purchase; the title and quantity
ordered; and the list and discount prices. Shipping charges
will not be refunded. All unacceptable returns will be returned
to the sender at the customer's expense.
Bookstores and
book resellers receive a 20% discount on all quantities.
Booksellers: Phone (732) 932-3133,
ext. 555, for discount schedule.
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