Overview

Voice over Internet Protocol (VoIP) phones were installed in November of 2011 in the Bloustein School. The Aastra phones that have been deployed include advanced features which are documented in more detail on this page.

All VoIP phones use the 848 area code. All phones have a direct number instead of using extensions.

Dialing Basics

To call a person in your building or on campus:

932 numbers: 2 + last 4 digits

445 numbers 5 + last 4 digits

To call a person off campus

8+1+###-###-####

Voice Mail

Check voice mail from outside office:

• Call your number
• When voice mail picks up, hit the * key
• Follow prompts

Forgotten voice mail password:

• Go to https://hdrti.rutgers.edu/voice
• Enter your netid and password then click “Login”
• Click the down arrow for Request Category “University VOIP Services”
• Click the down arrow for Request Type “Reset Voicemail Password”
• In the Description box, enter your 10 digit phone number and any additional information
• Click “Submit Request”

Videos - Office Phones

Videos by Tamara Swedberg. Hand model, Claire Padovano

Videos - Polycom Conference Room Phones

	Download User Guide for Polycom Phones

Videos by Tamara Swedberg. Hand model, Claire Padovano

More Information

Aastra Training Videos

Rutgers VoIP website

Aastra 6731i Quick Reference Guide